2026 Users Group Conference

Day Break One: 8:30 am - 10:30 am

Day Break Two: 11:30 am - 1:30 pm

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Sponsors

After registering for the conference, Bridgeway will reach out directly to each customer organization to invite you to schedule a meeting with your Customer Success Team at UGC 2026 in Reno. 

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What would it look like if your fund office had the structure and visibility needed to reduce risk and keep work flowing smoothly? Integrating project management techniques can help support consistent processes and ensure that the right individuals have access to the right information.This one-hour informative training session will cover key topics including:

• Workflow mapping and process optimization
• File and information management
• Risk identification and analysis

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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Take a closer look at what’s new and what’s ahead for the BASYS platform in this customer‑focused discussion. We’ll highlight recent enhancements, preview upcoming capabilities, and outline the benefits of staying current with Assurance. Participants will connect to discuss how to maximize the value of updates, while sharing feedback that helps inform the continued evolution of the BASYS platform. This session is for BASYS customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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As fund offices face increasing administrative complexities and member expectations, Artificial Intelligence (AI) presents new opportunities to optimize fund operations. This training session will explore how fund offices can leverage AI safely and responsibly, focusing on productivity and service delivery, while establishing guardrails to maintain the safety of sensitive data.

Three key takeaways will include:

• Data security and responsible AI use
• Exploring prompt strategy
• Practical use cases for your office

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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Get oriented to the latest developments and direction of the ISSI platform in this interactive forum. We’ll capture your input on enhancements you’d like to see for the Encompass library and share an update on ECHO, a reimagined letters solution, coming later this year. Participants will drive Bridgeway’s development roadmap through peer-to-peer discussions focused on practical improvements that would make everyday processing easier. This session is for ISSI customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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Join us on the beautiful upper pool deck at the Peppermill Resort for our opening Welcome reception. This is a great opportunity to reconnect with collegues and make new friends accross the Taft-Hartley community. The pool entrance is easily accessible across from the Tuscany ballroom and the Bridgeway conferecne regsitration desk.

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Sponsors

After registering for the conference, Bridgeway will reach out directly to each customer organization to invite you to schedule a meeting with your Customer Success Team at UGC 2026 in Reno. 

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We’ll kick off UGC 2026 with a welcome by Executive Vice President Jeff Herman, who will look back at 2025 happenings and initiatives announced during last year’s conference. He’ll hand it off to Todd Plesko for a CEO Report and go forward vision for modernization and unification, on-going investments and evolving mission for the company.

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Get oriented to the latest developments and direction of the ISSI platform in this interactive forum. We’ll capture your input on enhancements you’d like to see for the Encompass library and share an update on ECHO, a reimagined letters solution, coming later this year. Participants will drive Bridgeway’s development roadmap through peer-to-peer discussions focused on practical improvements that would make everyday processing easier. This session is for ISSI customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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Take part in a collaborative discussion focused on the continued evolution of member engagement at Bridgeway. This session will revisit the MemberView tools available today and preview the upcoming roadmap, which was shaped directly by customer feedback from last year’s conference. Through small-group discussions, participants will compare experiences and highlight priorities that can help guide what comes next. This session is for all Bridgeway customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE 

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PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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What would it look like if your fund office had the structure and visibility needed to reduce risk and keep work flowing smoothly? Integrating project management techniques can help support consistent processes and ensure that the right individuals have access to the right information.This one-hour informative training session will cover key topics including:

• Workflow mapping and process optimization
• File and information management
• Risk identification and analysis

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

Add to Calendarcalendarcalendarcalendarcalendar

Take a closer look at what’s new and what’s ahead for the BASYS platform in this customer‑focused discussion. We’ll highlight recent enhancements, preview upcoming capabilities, and outline the benefits of staying current with Assurance. Participants will connect to discuss how to maximize the value of updates, while sharing feedback that helps inform the continued evolution of the BASYS platform. This session is for BASYS customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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Get oriented to the latest developments and direction of the ISSI platform in this interactive forum. We’ll capture your input on enhancements you’d like to see for the Encompass library and share an update on ECHO, a reimagined letters solution, coming later this year. Participants will drive Bridgeway’s development roadmap through peer-to-peer discussions focused on practical improvements that would make everyday processing easier. This session is for ISSI customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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Take part in a collaborative discussion focused on the continued evolution of member engagement at Bridgeway. This session will revisit the MemberView tools available today and preview the upcoming roadmap, which was shaped directly by customer feedback from last year’s conference. Through small-group discussions, participants will compare experiences and highlight priorities that can help guide what comes next. This session is for all Bridgeway customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE 

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Join us for an interactive session focused on shaping the next generation of intelligent workflows. The workshop will open with an introduction to Prism, Bridgeway’s new reporting and analytics solution, followed by a sneak preview of the vision for enhanced workflow functionality designed to streamline complex processes and expand enterprise visibility. The session will conclude with breakout groups that explore connected end-to-end processing opportunities by fund office focus area. This collaborative forum is open to all Bridgeway customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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Are you missing opportunities for claims savings and operational efficiency because of your Shared Administration Agreement? This session is designed for BASYS and ISSI customers who adjudicate claims with a payor and want to explore what’s possible beyond the status quo. Hear from peers who have realized significant savings and streamlined processing with IntegrITy’s out-of-network repricing, payment, and communications solutions, all while navigating payor compliance.

We thank our customer panelists, Angela McMillin of Midwest Operating Engineers and Chris Corcoran of Corcoran Administrators, for sharing their IntegrITy stories and insights.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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This is the place to learn about the robust Bridgeway product enterprise across the BASYS and ISSI platforms designed to improve efficiency, automation, accuracy, and make life a little bit easier for you and your members. In this session we will discuss recent commitments and updates, how we’re growing and evolving Product Management at Bridgeway, and new product launches coming in 2026.

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Get up close to the services, features and tools you want to see and get your questions answered while enjoying a snack or cocktail. Experience a variety of demonstrations provided by Bridgeway and partner subject matter experts. 

STATION 1 MemberView | Sponsored by Green Light 

STATION 2 ISSI Platform: Ask the Experts | Sponsored by Secure Unions

STATION 3 New! ECHO for ISSI and Encompass | Sponsored by Berwyn Group

STATION 4 BASYS Platform: Ask the Experts | Sponsored by Green Light

STATION 5 Coming in 2026! Prism Advanced Analytics | Sponsored by Berwyn Group

STATION 6 IntegrITy, Electronic Payments  Building a New Employer | Sponsored by Zelis

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The National Automobile Museum preserves and celebrates the passion for the automobile—past, present, and future. Built on the legacy of William Fisk “Bill” Harrah and sustained by a global community of collectors and enthusiastsince it is recognized as one of 10 Best Automobile Museums in the U.S.

Busses will start loading at 5:30 pm outside the Peppermill under the covered entrance.

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Sponsors

After registering for the conference, Bridgeway will reach out directly to each customer organization to invite you to schedule a meeting with your Customer Success Team at UGC 2026 in Reno. 

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In this session, led by Jeff Herman, Executive Vice President, fellow Bridgeway customes spill the coffee beans during an open ans authentic panel discussion

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Take a closer look at what’s new and what’s ahead for the BASYS platform in this customer‑focused discussion. We’ll highlight recent enhancements, preview upcoming capabilities, and outline the benefits of staying current with Assurance. Participants will connect to discuss how to maximize the value of updates, while sharing feedback that helps inform the continued evolution of the BASYS platform. This session is for BASYS customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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Take part in a collaborative discussion focused on the continued evolution of member engagement at Bridgeway. This session will revisit the MemberView tools available today and preview the upcoming roadmap, which was shaped directly by customer feedback from last year’s conference. Through small-group discussions, participants will compare experiences and highlight priorities that can help guide what comes next. This session is for all Bridgeway customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE 

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Join us for an interactive session focused on shaping the next generation of intelligent workflows. The workshop will open with an introduction to Prism, Bridgeway’s new reporting and analytics solution, followed by a sneak preview of the vision for enhanced workflow functionality designed to streamline complex processes and expand enterprise visibility. The session will conclude with breakout groups that explore connected end-to-end processing opportunities by fund office focus area. This collaborative forum is open to all Bridgeway customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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As fund offices face increasing administrative complexities and member expectations, Artificial Intelligence (AI) presents new opportunities to optimize fund operations. This training session will explore how fund offices can leverage AI safely and responsibly, focusing on productivity and service delivery, while establishing guardrails to maintain the safety of sensitive data.

Three key takeaways will include:

• Data security and responsible AI use
• Exploring prompt strategy
• Practical use cases for your office

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

Add to Calendarcalendarcalendarcalendarcalendar

Take a closer look at what’s new and what’s ahead for the BASYS platform in this customer‑focused discussion. We’ll highlight recent enhancements, preview upcoming capabilities, and outline the benefits of staying current with Assurance. Participants will connect to discuss how to maximize the value of updates, while sharing feedback that helps inform the continued evolution of the BASYS platform. This session is for BASYS customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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Get oriented to the latest developments and direction of the ISSI platform in this interactive forum. We’ll capture your input on enhancements you’d like to see for the Encompass library and share an update on ECHO, a reimagined letters solution, coming later this year. Participants will drive Bridgeway’s development roadmap through peer-to-peer discussions focused on practical improvements that would make everyday processing easier. This session is for ISSI customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

Add to Calendarcalendarcalendarcalendarcalendar

Take part in a collaborative discussion focused on the continued evolution of member engagement at Bridgeway. This session will revisit the MemberView tools available today and preview the upcoming roadmap, which was shaped directly by customer feedback from last year’s conference. Through small-group discussions, participants will compare experiences and highlight priorities that can help guide what comes next. This session is for all Bridgeway customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE 

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Join us for an interactive session focused on shaping the next generation of intelligent workflows. The workshop will open with an introduction to Prism, Bridgeway’s new reporting and analytics solution, followed by a sneak preview of the vision for enhanced workflow functionality designed to streamline complex processes and expand enterprise visibility. The session will conclude with breakout groups that explore connected end-to-end processing opportunities by fund office focus area. This collaborative forum is open to all Bridgeway customers.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE

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Are you missing opportunities for claims savings and operational efficiency because of your Shared Administration Agreement? This session is designed for BASYS and ISSI customers who adjudicate claims with a payor and want to explore what’s possible beyond the status quo. Hear from peers who have realized significant savings and streamlined processing with IntegrITy’s out-of-network repricing, payment, and communications solutions, all while navigating payor compliance.

We thank our customer panelists, Angela McMillin of Midwest Operating Engineers and Chris Corcoran of Corcoran Administrators, for sharing their IntegrITy stories and insights.

PRE-ENROLLMENT REQUIRED. PLEASE SIGN UP FOR ONLY ONE OCCURRENCE  

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In this session Chief Technology Officer Brian Pearson will provide an overview of the state of technology, security and product management at Bridgeway. He will reflect on the vision, goals and principles guiding the technology enterprise and how we continue down the path of unification.

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Get up close to the services, features and tools you want to see and get your questions answered while enjoying a snack or cocktail. Experience a variety of demonstrations provided by Bridgeway and partner subject matter experts.

STATION 1 MemberView | Sponsored by Green Light 

STATION 2 ISSI Platform: Ask the Experts | Sponsored by Secure Unions

STATION 3 New! ECHO for ISSI and Encompass | Sponsored by Berwyn Group

STATION 4 BASYS Platform: Ask the Experts | Sponsored by Green Light

STATION 5 Coming in 2026! Prism Advanced Analytics | Sponsored by Berwyn Group

STATION 6 IntegrITy, Electronic Payments  Building a New Employer | Sponsored by Zelis

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We'll close out the conference with a Farewell reception at the Edge club, located on the second level in the Peppernill near the Bimini Steakhouse and the spa.

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Sponsors